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Contact & Support

How Can We Help You?

Reach out to our team for order inquiries, download assistance, custom city requests, or commercial licensing questions.

Customer Support & Orders

Need help accessing your purchased files or have a question about an existing order? Email our dedicated support desk.

support@mapsty.com

Typical response time: within 24 business hours.

Commercial Licensing & Enterprise

Looking for customized commercial terms, multi-seat agency bundles, or large-scale product distribution rights?

Request a New City

Can't find your hometown or favorite destination in our catalog? We regularly expand our library based on user demand.

Billing & Order Security

Mapsty uses Paddle as our Merchant of Record. All payment transactions, invoices, and applicable taxes are managed securely via Paddle.